Shipping

Shipping

We currently ship to United Kingdom only. Postage is calculated at checkout.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

PLEASE NOTE: We are extremely busy as we have just moved premises and also seeing a large increase in orders as we adjust. So please allow slightly longer than usual for your delivery. All orders in stock are processed within 2-3 working days and shipped on next working day delivery for standard delivery. EG if you order on Monday, the latest you should receive delivery is Thursday. 

Standard shipping is free on all orders over £70+vat. Shipping cost for orders less than £70 is £6.50 (inc vat).


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


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